FAQ

• When are you open?

Please see our calendar for open days this season.

• Do you have car parking?

Yes, we only have car parking at Ludborough Station and is free of charge.

• How long will I need for my visit?

It really depends on your own preference, a round trip on the train is a total of 40 mins, add time for refreshments or a guided engine shed tour. You could easily spend a few hours to a full day if you take use of the all day rover tickets. 

• Are dogs allowed?                 

Yes, we are dog friendly, please see our dog friendly section.

• Are you wheelchair / limited mobility accessible? 

Please read our accessible guide for more info.

• Can I purchase single tickets?         

You can purchase single tickets on arrival costing £4.50 Adults, £2.50 Children & £3.50 Senior Citizens.

• Do I have to pre-book tickets?

No you don’t need to pre-book your tickets for our ordinary steam operating days. Some events and dining specials will require booking and details can be found under individual sections.

• Can I get off and return on a later train?

Yes, if you have a day rover ticket, you are welcome to ride as much as you want and get off to return at a later time. 

• How long is the journey & where does train go?

We have free car parking at Ludborough Station, where you will board the train. We travel around 1.75 miles surrounded by the open countryside of the Lincolnshire Wolds, arriving in North Thoresby after a relaxing 15 minute journey. (You are allowed to get off here to look around & take photos, perhaps go for a walk and catch the next train back) The train rests for 10 minutes before pushing back for another 15 minute relaxing journey, bringing you back into Ludborough Station.

• Do you have toilet facilities?

We have toilets available at Ludborough Station & we have toilets onboard the train – We advise the toilets onboard are only used in desperate measures and while the train is out of the stations. 

• Can I bring a picnic?

Absolutely!!  You are welcome to bring your own food / drink to eat in our picnic area or on the train – all we ask is you tidy up after yourself and take your rubbish home or bin it in the bins provided around the site. 

• Can I visit the carriage shed, engine shed & signal box?

Due to the working environment, permission must be granted by the signal box worker’s discretion to see inside the signal box – please ask a member of staff on your visit. 

Please see ‘Behind the Scenes’ Tours for more information on access to the sheds. Access to the sheds is only available on one of our tours due to Health & Safety and Insurance Policy reasons.

• Can I arrange a birthday party?         

We can organise banners / balloons and you are welcome to to make arrangements for a cake etc.                 

• Do you welcome large groups and coach parties?

Yes, please make your enquiry using our contact form or live chat with further details of your enquiry. 

• How do I purchase a Gift Voucher / Foot Plate or Signal Box Experience?

Click on “Experiences” section and choose your required voucher. The order will be processed by a member of the bookings team and then posted out.

• How do I book a date /time for my Footplate or Signal Box Experience? 

You can only book your date/time by phoning the railway number with your booking details. (online chat cannot be used for booking experiences, thank you)

• How old do you have to be to participate in the Experiences?

You have to be aged 18+ to participate in the experiences, this is to keep within our policy rules of  insurance and to keep within the issued health & safety regulations.