A very enjoyable entertaining treat for Christmas. All staff worked really hard for this event. Each child got a gift with their name on and the adults got a gift... read more too. The train ride was just long enough to keep young children engaged and it was great fun to see children and adults joining in with the sing a long. Will be going again next year.

  I didn't know what to expect really apart from recent reviews, although my 2 young grandaughters enjoyed it and the volunteers are very good, for £15 each I think could... read more be better. Presents ok not expensive but they are just put in this rather big green plastic bag unwrapped! Also I paid £15 each for a 12 and 13 year old girl and they received not even the pen! Website mentioned stationary sets for older kids. Wont be travelling out to it next year will try one of the others. Expected at least some cookies or Santa bell for my nearly 3 and 5 year old.

  We visited this for the christmas railway visit with our children and their grandparents
The location is fine, plenty of off street parking nicely set, I love old steam... read more trains and carriages and you know its nice to have a bit of christmas cheer

We got our drinks settled down and then off we set along the track, the kids got a little present each which was decent

The carriages show their age, but hey you know what your getting when you go along to an old station

Santa came and saw the kids then a gent dressed as an elf turned up did some songs and we came back into the main station

My main issue was that in some of the wood sections you could see people had scrapped abusive words into the wood which was a bit annoying and it had been painted over rather than removed
It was a bit of cheesy fun though and highly recommended for people
Makes a nice break

  Not quite what I was expecting. Cars were parked in very muddy clogged grass making it difficult to get parked. It all seemed a little chaotic when we got there.... read more Santa saw the children for all of a minute as he handed out plastic bags with the kids presents in, which weren’t wrapped (not a big issue, but would have been nicer wrapped). The toys itself were age appropriate which was good. I thought we would be on the train for around an hour but it was 10 minutes up the road. Parked for 10 minutes whilst elves set up entertainment and 10 minutes back. The entertainment was ok, but wasn’t what I was expecting from the adverts. I think if this wasn’t here it the experience would have been awful. They did make it fun for 10 minutes. We had travelled nearly two hours each way (150 miles) to come to see Santa for 1 minute between three kids and the only interaction with him was to pass their present. They didn’t get to talk to him. There was the option to go and see him in the grotto after we got back to the station but the queue was long and the train was waiting to go again with the next lot so we didn’t wait.
It really didn’t add to things when a little boy in the seats in front hadn’t got a present as it had been forgotten as the grandparent was kicking off (I understand the frustration) but it really spoilt the atmosphere for other guests as she kept complaining. Then the elf singer asked for feedback on trip advisor which set her off again.
It was ok, but wasn’t what I expected and I think my children would have preferred somewhere where we could talk to father Xmas for 5 minutes. I appreciate its voluntary workers and I appreciate their time, just think it needs a few tweaks

  Such a lovely experience. We took our almost 3 year old as he loves train and he really enjoyed it! We arranged to meet our friends there who unfortunately got... read more stuck in traffic and missed the train however we mentioned this to one of the guys working on the train and he sorted out for them to come on the next train with us free of charge aswell as getting my friend a free coffee. Such geniune,friendly,kind people. Definitely recommend! ️.

  8 of us attended the Santa special yesterday,its hard to believe that these events are run by volunteers.
The attention to detail, the layout, decoration, gifts etc.
Absolutely fantastic experience... read more and genuinely lovely people!
Parking was the only issue we had on the day.