We took our 4 Yr and 5 months old boys on the santa train yesterday. Lovely festive feeling from the moment we stepped onto the platform, getting hot chocolate from... read more the cafe (which is converted train carriages) to stepping off again. Elf Marc provided our entertainment singing and dancing and getting everyone whipped up on the way to the station (North Pole) where santa boarded and greeted each child by name as he walked down the carriages and gave them a gift. Adults also recieved a pen. The grotto in carriage C was lovely and once we got back into the station we were able to visit santa again and take pics. Wonderful experience and will definitely be going again next year.

  Visited for the Santa train today with three young children (2,3 and 6) and I cannot believe how bad it was. The children were given presents in a plastic bag,... read more Santa’s beard was falling off, his outfit was old and dirty, and the elf who ‘entertained’ us was just odd.

There was no effort put into any of it. It lasted around 30 minutes and the presents that the children received were cheap and not age appropriate. The adult ‘gift’ was a pen advertising the railway.

To try to make at least one part of it enjoyable for the children, we went to the cafe afterwards for a hot chocolate...to find that they had run out and it was only 2.30pm.

It was all a shambles. Extremely badly organized and nothing like it was advertised.

  We visited this for the christmas railway visit with our children and their grandparents
The location is fine, plenty of off street parking nicely set, I love old steam... read more trains and carriages and you know its nice to have a bit of christmas cheer

We got our drinks settled down and then off we set along the track, the kids got a little present each which was decent

The carriages show their age, but hey you know what your getting when you go along to an old station

Santa came and saw the kids then a gent dressed as an elf turned up did some songs and we came back into the main station

My main issue was that in some of the wood sections you could see people had scrapped abusive words into the wood which was a bit annoying and it had been painted over rather than removed
It was a bit of cheesy fun though and highly recommended for people
Makes a nice break

  I didn't know what to expect really apart from recent reviews, although my 2 young grandaughters enjoyed it and the volunteers are very good, for £15 each I think could... read more be better. Presents ok not expensive but they are just put in this rather big green plastic bag unwrapped! Also I paid £15 each for a 12 and 13 year old girl and they received not even the pen! Website mentioned stationary sets for older kids. Wont be travelling out to it next year will try one of the others. Expected at least some cookies or Santa bell for my nearly 3 and 5 year old.

  Such a lovely experience. We took our almost 3 year old as he loves train and he really enjoyed it! We arranged to meet our friends there who unfortunately got... read more stuck in traffic and missed the train however we mentioned this to one of the guys working on the train and he sorted out for them to come on the next train with us free of charge aswell as getting my friend a free coffee. Such geniune,friendly,kind people. Definitely recommend! ️.

  8 of us attended the Santa special yesterday,its hard to believe that these events are run by volunteers.
The attention to detail, the layout, decoration, gifts etc.
Absolutely fantastic experience... read more and genuinely lovely people!
Parking was the only issue we had on the day.